Search for "ease of access audio settings" in the start menu and then try to toggle "mono audio" on and off, and try to adjust the device volume there.This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.Īpplies to: Windows 10, version 1703 Original KB number: 4021854 Symptom.Net localgroup Administrators /add networkservice Net localgroup Administrators /add localservice Or run a command prompt with admin rights, run the below commands and restart (see here for more info): If you have "Device was not migrated" in the events tab, check if the administrators group has "local service" and "network service" users as part of the group, using the "computer management" app.Here are the registry/software fixes to try: To diagnose this issue, select the audio chipsets listed, open its properties and look under general tab/device status as well as the events for errors and google those.If no, its likely a software/driver/registry issue needed to be fixed. If you plug in a USB audio device, connect a bluetooth headset or connect to a TV via HDMI, does it add those devices on the device manager? Do they output audio? If yes, then you may have a hardware issue with your local/internal sound device.If the devices are listed, but shows an error icon, you probably just need to update (or rollback) the drivers as discussed above.Realtek Audio, Intel Audio, High Definition Audio Device), restart your computer and enter the BIOS menu before Windows starts (usually press F12 to get the boot menu), then check that internal audio devices have been enabled. You should have a few sound devices (speakers and microphones) listed under "Audio inputs and outputs" and audio chipsets under "Sound, video and game controllers". To diagnose, first check the Device Manager. This problem can be caused by several different software or hardware issues in Windows. Click the Enhancements tab, and make sure to check the box labelled Disable all enhancements, and Apply. In the new box that opens, right-click the default device, and select Properties. In the taskbar search box type Sound, and click on the Sound Control Panel option. Under “Default Format”, alter the sample rate and bit depth until one of the settings works. In Playback tab, select your speakers, which is set as default, and click Properties.Ĭlick Advanced tab. Right-click on the sound icon at the bottom right corner in desktop and select Playback devices. Select Playing Audio, then Run the troubleshooter.īelow are some manipulations that helped some people but are somewhat doubtful. Reboot.įrom the Start button, type Troubleshoot, and then select Troubleshoot from the list of results. Under BIOS-Utilities, Realtek Audio Driver, and Chipset. If the Microsoft driver did not work for you, you might install the driversĭownload and install at least the latest BIOS version using the flash utility To reinstall, when Audio devices are showing inĭevice Manager, right-click on your audio device and choose Uninstall, When upgrading from a previous Windows version to Windows 10, the old driver Then most probably the problem is hardware.īefore starting, take backups and create a System Restore point. I will list below the software solutions I know, but if none works, Your problem may be an intermittent hardware problem or software. That the A555L goes from A555LA to A555LF and may have several sub-models Please give us some more information about your computer model, as I understand
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